Shipping policy

Refund Policy

Last Updated: [Date]

Thank you for shopping with us. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our refund policy below.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must:

  • Be unused and in the same condition that you received it.
  • Be in its original packaging.
  • Include proof of purchase.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable software products
  • Personalized or custom-made items
  • Final sale or clearance items

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. We will work with you to provide a replacement or refund.

Return Shipping

  • Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.
  • Original shipping charges are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us.

Contact Us

If you have any questions about this Refund Policy, please contact us:

Email: support@yourstore.com